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What can I do with the member rewards points?
The points you earn can be redeemed for gift cards on the platform. These gift cards can be used for cash deductions at the corresponding stores.
How to earn the member rewards points?
Method 1: Daily Check-in
Check in every day to get corresponding points. Check in for 3 and 7 consecutive days to get multiple points.
Method 2: Do the task
You can get a lot of points by completing the tasks. Tasks can be completed every day!
Method 3: Shopping
Find Participating points stores through our platform and earn points after making a purchase.
Which stores can I earn rewards points at?
You can earn rewards points by shopping at stores designated by the platform.Participating stores will be marked on the bottom banner of the page.
How do I redeem my rewards points?
Log in to your account, go to the rewards points redemption page, Select the gift card you want and redeem it with your rewards points. Upon successful redemption, the gift card will be sent to your account. You can view it in the "My Gift Cards" page.
Can I return the rewards points after redemption?
Rewards points redeemed for gift cards generally cannot be canceled. Please double-check the gift card and redemption amount before confirming.
What happens to my reward points if I return the product?
After paying for an order, the reward points issued to the account are pending. If the order is refunded during this period, the corresponding reward points obtained for this order will be cancelled.
Do my rewards points expire?
Points have a validity period of 180 days and will expire afterward. Please use your points within this period to avoid losing them.
Why haven't I received my rewards points after placing an order?
After placing an order, it typically takes 3-7 days to process. During this time, you can check your points status on the "Record" page.
Why aren't my rewards points updating?
There is a processing time after the order is completed.
If your points haven't updated by the end of the expected verification period, please contact us promptly.
If your points haven't updated by the end of the expected verification period, please contact us promptly.
Why were my rewards points deducted?
Points may be deducted due to order refunds, policy violations, or other reasons. Please review your points history and relevant policies, or contact us for more details.
